PROFESSIONAL COMPUTER - NETWORKING - INFORMATION TECHNOLOGY SUPPORT

SERVICES REPAIR
We Cover L.A., Inc.
7119 Sunset Blvd., Suite 203
Los Angeles, CA 90036
http://www.wecoverla.com
310-388-3928

We Cover L.A. is a computer network service firm. We offer complete
computer solutions for your business needs.

12 years of solid experience in internet, electronic and computer
technology as a technician,engineer, manager, and project leader.
Extensive experience and skills with the following and more: network
installation, administration and engineering; client-server technologies;
systems integration; IT technical and customer support; installation,
maintenance, and troubleshooting of networks; e-mail systems; technical
training; disaster recovery; migration; IT network and system
security,computer consultant.

·Computer Network Consulting Services
·Network Traffic Security & Monitoring
·IT Planning, Implementation & Maintenance
·Email & Blackberry Server Implementation
·Hardware Sales, Repairs & Upgrades
·Infrastructures for Small & Medium Businesses

The We Cover L.A. office includes 5 system engineers and two office
administrators. We also have 2 part time technicians on an ongoing basis.

Response Time:

We offer immediate phone / email support to all our clients. In case of
emergency, we will provide an on-site technician within 2 hours.
Emergency is generally defined as “problem that is affecting the
functionality of more than 10% of the users.”

Services:

·Exchange server: Planning,implementation and support.
·Active Directory: Planning, implementation and support.
·Security analysis: risks, scans, penetration testing.
·BlackBerry server installation, maintenance and migration.
·VMware Virtualization: Server consolidation, reducing amount of
servers in the organization and optimizing performance.
·Monitoring services: SNMP systems, updates, service availability.
·Desktop support (PC & MAC)
·Disaster Recovery: Planning,implementation, audit.

Monitoring:

Each one of our system engineers carries a BlackBerry and is notified of
any problem with any client at any given time. We also run a custom
designed ticket system that helps us assign, dispatch and keep track of
all calls related to a client and make sure every call got its appropriate
attention.
We also implemented an SNMP system in our premises to monitor any problem
that may occur in your network.

Rates:

Our rates vary between $95 - $150 per hour depending on the project scope,
size of network and services needed.


We Cover L.A., Inc.
7119 Sunset Blvd., Suite 203
Los Angeles, CA 90036
http://www.wecoverla.com
310-388-3928



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